SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

Delivery is free for orders above ₹499. Standard shipping charges apply for smaller orders or certain locations. Final charges are shown at checkout.

How long will delivery take?

Orders are usually delivered within 3–7 business days, depending on your location. You'll receive tracking details once your order is shipped.

What exactly happens after ordering?

Once you place an order, you’ll receive a confirmation email. Our team then processes and packs your items, and ships them within 1–2 business days. You'll also get a tracking link to follow your delivery.

Do I receive an invoice for my order?

Yes, an invoice will be sent to your registered email after your order is confirmed. You can also download it from your account under "Order History.

PAYMENT INFORMATION

When the order payment is taken of my bank account?

Payment is processed and charged to your bank account once your order is confirmed and ready for dispatch. For COD orders, payment is collected upon delivery.

What is wishlist?

A wishlist allows you to save your favorite items for future reference or purchase. You can easily add products to your wishlist and view them later whenever you’re ready to buy.

What should I do if I receive a damaged or wrong product?

If you receive a damaged or incorrect item, please contact our customer support within 7 days of delivery. We will assist you with returns or exchanges and ensure that the correct product is sent to you.

Can I change or cancel my order?

Orders can be changed or canceled within 24 hours of placing them. Please contact our customer support as soon as possible, and we will assist you with the process.

What is ``package tracking`` in my orders?

Package tracking allows you to monitor the status and location of your order in real-time. Once your order is shipped, you’ll receive a tracking number that you can use to track its journey until it reaches you.